Welcome to November LLC’s online store. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchases or using our services.
Acceptance of Terms:
By accessing or using the November LLC website (the “Site”), you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website. We may update these terms, and you will be notified of any changes through email or a notice on the website. Please review them regularly.
Products and Pricing:
Product Information: We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content. If you notice any inaccuracies, please report them to contactus@november.ae, and we will promptly investigate and address them.
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. November LLC is not liable for any price changes, product modifications, or discontinuations.
Orders and Payment:
Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This confirmation does not signify our acceptance of your order; it confirms only that we have received it. Our acceptance of your order takes place upon the dispatch of the product(s) ordered.
Payment: All payments are processed securely through our designated payment gateway. We accept Visa, MasterCard, and American Express in AED, USD, EUR, and SAR. Prices are inclusive of applicable taxes.
Shipping and Delivery:
Shipping Costs: Shipping costs are calculated based on your location and the selected shipping method. You will be provided with the total cost, including shipping fees, during the checkout process. For detailed information, please refer to our Shipping Policy.
Delivery Times: Estimated delivery times are provided during the checkout process and may vary based on your location. November LLC is not responsible for delays caused by external factors such as customs, weather, or carrier issues.
Returns and Refunds:
Return Policy: Due to the nature of our food products, we are unable to accept returns. If you receive a damaged or incorrect item, please contact our customer service team at [customer service email] within 7 days of receipt, and we will work to resolve the issue.
Refunds: Refunds for damaged or incorrect items will be processed upon verification. Shipping costs are non-refundable.
User Accounts:
Account Creation: To make a purchase, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information.
Account Termination: November LLC reserves the right to terminate user accounts, refuse service, and cancel orders at our discretion.
Intellectual Property:
Copyright: All content on the November LLC website, including but not limited to text, images, logos, and graphics, is the property of November LLC and is protected by copyright laws.
Trademarks: The November LLC name and logo are registered trademarks. Unauthorized use of these trademarks is strictly prohibited.
Privacy Policy:
Data Collection: Using our website, you agree to the terms of our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the United Arab Emirates.
Contact Information:
If you have any questions or concerns about these terms and conditions, please get in touch with us at contactus@november.ae or info@november.ae.