Shipping Policy
Thank you for shopping at November LLC. We want to ensure that your shopping experience is seamless, and this Shipping Policy provides details on how we handle the shipment of your orders.
Processing Time:
Orders are typically processed and dispatched within 3 business days after the order is placed. Business days exclude weekends and public holidays. During peak seasons or promotional events, processing times may be slightly extended.
Shipping Costs:
Shipping costs are calculated based on your location and the selected shipping method during the checkout process. The total cost, including shipping fees, will be displayed before you complete your purchase.
Delivery Times:
Estimated delivery times are provided during the checkout process and depend on your location. Please note that these are approximate times and may be subject to delays caused by external factors, including customs, weather conditions, or carrier issues.
International Shipping:
We offer international shipping to select countries. If your country is not listed during checkout, please contact our customer service team at contactus@november.ae for assistance.
Order Tracking:
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to track the status and location of your package.
Customs and Duties:
For international orders, customs duties and taxes may apply upon arrival in your country. November LLC is not responsible for these charges, and they are the responsibility of the customer. Please check with your local customs office for more information.
Delivery Delays:
November LLC is not responsible for delays caused by unforeseen circumstances, including customs clearance, weather conditions, or carrier issues. We will make every effort to keep you informed of any delays and work to resolve issues promptly.
Lost or Stolen Packages:
In the event that your package is lost or stolen after being successfully delivered, please contact the carrier and our customer service team immediately. We will assist in resolving the issue to the best of our ability.
Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at contactus@november.ae or info@november.ae.